Intuit Online Payroll (discontinued)

e loved Inuit Payroll for 20 years but the past 2 years they are terrible. They mistakenly filed our 940 forms twice in 2019 for the same quarter, and then when they file the second one they send you a notice that your payroll was rejected because "SOMEONE" (ah it was you.... dumb a...) filed it. We went through hell last year, getting this resolved and their customer service sucks....bad. We were left to solve the problem on our own. My QB consultant warned me that Intuit payroll is screwing everything up and I should switch to ADP. But, no I did not listen and now they did the same mistake this year. Intuit Payroll why don't you just go out of business or better sell to ADP or Paychex and stop torturing your clients

Because of all the reasons I mention, I would not even choose "1" on the scale of "how likely are you to recommend IOP to a colleague". I would not and do not recommend them anymore. And in fact, when I was speaking to a client of mine today, they stated that "Quickbooks S!*#s" and I agreed. Across the board this company is failing miserably with their customers.

Well suited for small to medium-size businesses with routine or normal types of earnings. The software significantly reduces discrepancies that arise when the user(s) are unfamiliar with the pay types utilized. Companies with reimbursement policies or other forms of compensation should always seek a professional or company to ensure compliance and adherence to reporting regulations.

Intuit Payroll is great for small businesses needing to have a fairly hands-free approach to payroll. If you are an accountant managing multiple clients, it is simple enough and the price point is tolerable. You do have the option for the clients to pay the subscription as well. As I mentioned earlier, the roaming employees pose the only major challenge for Intuit Payroll. If you have employees that cross into multiple jurisdictions in one pay period (or frequently), Intuit Payroll will likely not be right for you.

Intuit Payroll is great for any business that has a small or no payroll department. It’s particularly great for smaller businesses. It may be less appropriate for very large or global businesses.

I've only used Intuit for one company, but It worked really well in maintaining different payroll schedules. We have hourly employees and salaries employees and process these payrolls on different pay schedules.

I believe the ideal scenario is when you are already using the Intuit family of products and the payroll bolts on to your existing QuickBooks infrastructure. Payroll software products have been around a long time, and this is a very competitive niche. Most of the companies do a good job of filing taxes promptly, reporting W-2 items properly, providing good reports, etc. Where you might really get some extra efficiency and benefit is the fact that the payroll is woven into the accounting system, creating one seamless enterprise solution. Also, where it might be less appropriate is in a really simple use case such as a one person company where there aren't complex fringe benefits to deal with. In that scenario, you can set up the ACH debits directly with the state agency and the IRS and possibly file your own 941, 940, W-2/W-3 and state equivalent forms. Of course, if you're willing to do this and are good with details, you can save yourself some money.